Giant Token Ecosystem Support & Help Center

Introduction

Welcome to the Giant Token Ecosystem Support Center.
This page is designed to help users of Giant Token ($GTAN), Giant Wallet, and Giant Launchpad understand how to use our platforms safely and correctly.

We are committed to transparency, security, and clear communication.

What We Support

We currently provide guidance and support for:

Giant Wallet usage (send, receive, view balances)
Giant Launchpad presales & token claims
Wallet connection issues
Transaction-related clarifications
Donation features and charity transparency
Platform updates and announcements

Common Issues & Quick Notes

Blockchain transactions are irreversible
Network congestion may cause delays
Always verify you are on the official website
Clear browser cache if wallet connection fails
Never share your private keys or seed phrase

Security Warning (Very Important)

⚠️ Giant Token Team will NEVER:

Ask for your private keys or seed phrase
Ask you to send funds to “verify” your wallet
DM you first for support

If anyone does this, it is a scam.

How to Get Support

For support requests:

🌐 Visit: https://x.com/GiantToken
📢 Follow official announcements on X & Telegram: https://t.me/gianttokenGTAN
📩 Official support contact will always be announced publicly

Please note: We do not provide private wallet recovery services.

Response Time

We aim to review support-related issues as quickly as possible.
Response time may vary based on network activity and issue complexity.

Final Note

The Giant Token Ecosystem is continuously evolving.
We appreciate your patience, trust, and support as we build a sustainable Web3 ecosystem with real-world impact.